Solutions

Everything your phone lines do — automated

From the first ring to CRM update and follow-up, Nextweb Voice automates the conversations that drive your business.

Inbound call handling

Answer every inbound call instantly — qualify, route, resolve or book, with zero hold time.

Outbound campaigns

Automated outbound calling for follow-ups, reactivation, surveys and collections at any scale.

Appointment scheduling

Two-way calendar booking, confirmations, reminders and rescheduling that cut no-shows.

CRM & workflow automation

Every call logged, contacts updated and workflows triggered automatically in your system of record.

Omnichannel communication

One AI brain across voice, chat, SMS, WhatsApp and email — consistent on every channel.

Analytics & reporting

Real-time dashboards: volume, outcomes, conversion and revenue impact, with full transcripts.

How it works

From phone line to outcome in four steps

No engineering project, no months of setup. Your AI Employee is configured to your business and live in days.

Connect

Forward your number or add a new one, and link your CRM, calendar and telephony in a few clicks.

Configure

Set your scripts, business rules, FAQs, tone of voice and escalation paths — no code required.

Train & test

We tune the agent on your real call scenarios and you listen in until it is perfect.

Go live

Switch it on. Your AI Employee answers, books and follows up 24/7, syncing everything automatically.

Capabilities

Everything included, out of the box

Every Nextweb Voice solution ships with the full platform — voice, automation, integrations and analytics.

Human-like Voice AI

Natural, low-latency speech with interruption handling, accents and multi-language switching mid-call.

Inbound & outbound

Answer every inbound call and run outbound campaigns for follow-ups, reminders and reactivation.

Smart call routing

Understands intent and routes to the right team, with a warm human handoff and full context.

Appointment booking

Live two-way calendar availability, confirmations, reminders and rescheduling to cut no-shows.

CRM & workflow sync

Two-way sync with Salesforce, HubSpot, Zoho and more — every call logged and workflows triggered.

Omnichannel

One AI brain across voice, chat, SMS, WhatsApp and email for a consistent experience.

Call recording & transcripts

Every conversation transcribed, searchable, scored and compliant.

Analytics & reporting

Real-time dashboards for volume, outcomes, conversion, CSAT and revenue impact.

Security & compliance

Encryption in transit and at rest, access controls and Australian privacy compliance.

No-code workflow builder

Design call logic, scripts and escalation rules visually — change them anytime.

See it on your calls

Ready to never miss a call again?

Book a demo and hear a Nextweb Voice AI Employee handle your calls live.

Book a Demo Talk to AI Agent