Legal

Terms & Conditions

The terms that govern your use of the Nextweb Voice website and services.

Last updated: 23 June 2026

These Terms & Conditions govern your access to and use of the Nextweb Voice website and services provided by Nextweb Pty Ltd. By using our website or services you agree to these terms.

1. Website usage

You may use this website for lawful purposes only. You must not misuse, disrupt or attempt to gain unauthorised access to the website or its systems.

2. Intellectual property

All content, branding, software and materials on this website are owned by or licensed to Nextweb Voice and protected by intellectual property laws.

3. Services & limitations

Our AI voice services are provided on an "as available" basis. AI systems may occasionally produce errors and are not a substitute for professional, legal, medical or financial advice.

4. User responsibilities

You are responsible for the accuracy of information you provide, for obtaining consents required to record or process calls, and for using the service in compliance with applicable laws.

5. Payment terms

Fees are billed per the plan you select, payable in advance and non-refundable except as required by law. We may update pricing with reasonable notice.

6. Subscription & cancellation

Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time; access continues until the end of the current billing period.

7. AI-generated content disclaimer

Conversations, transcripts, summaries and recommendations may be generated by AI and can contain inaccuracies. Review AI outputs before relying on them for decisions.

8. Limitation of liability

To the maximum extent permitted by law, Nextweb Voice is not liable for indirect, incidental or consequential losses. Nothing in these terms excludes rights under the Australian Consumer Law.

9. Contact

Nextweb Pty Ltd — Level 2, Suite 38, 75 Surf Parade, Broadbeach QLD 4218, Australia. Email info@nextweb.com.au · ABN 94 613 674 445.

Book Demo